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AGENTIC RETENTION MARKETING SUITE

The Agentic retention platform for global e-commerce brands

AI Agents that predict customer behavior and drive repeat purchases autonomously.

How it works
Analytics Dashboard
Feb 20 – Mar 21, 2026 · 30-day period
Live
Assistant Attributed Revenue (AAR)
USD 24,789
↑ +24.7%
55.5% of total revenue
Unique Customers
876
↑ +8.3%
Active this period
Avg Engagement
4.8×
Stable
Interactions per customer
Revenue over time
AAR (Agentic Skills + Campaigns) · Feb 20 – Mar 21
AAR Agentic Skills Campaign
AAR
Agentic Skills
Campaign
Feb 20Feb 27Mar 7Mar 14Mar 21
Revenue breakdown
By skill type · this period
55.5%
AI-driven
Agentic Skills USD 18,399
41.2%
Campaign USD 6,390
14.3%
Trusted by e-commerce brands across various industries
50+
Trusted by global brands
29%
Better campaign performance
20%
Revenue from automated skills
+90%
Customer Satisfaction
Purands AI

Meaningful touchpoints beyond just notifications.

Collect signals from every interaction, predict churn before it happens, and engage with skills that run themselves.

01 - Collect

Every interaction is data. Every data is insight.

Every question answered and signal captured builds a living customer profile.

02 - Predict

Our AI Agents just learned to think.

No rules, no static flows - the engine learns from every interaction and decides in context.

03 - Engage

Your best marketers are now AI Agents.

Personalized, adaptive, always-on skills - outperforming traditional campaigns by 29%.

AI Agents

A unique journey for every customer

Purands AI Agents don’t just send - they slot each reach-out into the journey, then re-optimize it from every open, click and reply. Per customer, continuously.

Signals
Viewed vitamin C serum 3×
Wishlist item dropped in price
Reordered moisturizer twice
Clicks WhatsApp offers, not email
Opens messages around 9 PM
Purands
AI Agents
Orchestrating
Journey · timed per person
Tonight · 9:10 PM
Restock reminder + 10% nudge
Thu · 9 PMEmail
A routine bundle she’ll love
Sun · 9 PMPush
Wishlist favourite back in stock
Feedback loop
Reach-out sent Opened & clicked Journey re-optimized
Other platforms
A flow builder, with AI assist

You draw the flow once - everyone runs the same static branches. The AI helps you build it, but it never learns after.

Purands
No flows - a journey per customer

No flow to build - every touchpoint fires on a live signal: a browse, a reply, a profile update. Never a preset date - the Agents time each journey uniquely per customer and re-optimize it in real time.

Channels

Seamlessly connect your tools

From WhatsApp to Email, Push Notifications to SMS - engage on the channels your customers actually use.

Conversational Commerce
P
Purands AI
Online
Win-back: 20% off just for you. Tap to claim!
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Okay, I'll grab it!
Order placed!
WhatsApp

WhatsApp - Conversational Commerce

  • Win-back campaigns, order updates and personalized offers at scale
  • Two-way conversations that feel personal, powered by AI Agents
  • Highest open rates of any channel - over 85%
Explore WhatsApp
Behavioural Email
Inbox
From: Purands AI
You left something behind...
Hey Amelia, your cart is waiting. Get free shipping today.
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34% open rate · AI Agents crafted
Email

Email - Behavioural Email

  • AI Agents craft Emails triggered by real customer behavior
  • Up to 34% open rates with personalized subject lines
  • Purchase reminders, Cart recovery, win-backs and post-purchase flows - fully automated
Explore Email
Direct Messaging
iMessage
Flash Sale! 48h only - 25% off sitewide. Shop now
Delivered · 11:30 AM
Your cart is waiting! SAVE15 takes 15% off - offer ends midnight.
Delivered · 11:45 AM
SMS Campaigns

SMS - Direct Messaging

  • Flash sales, restock alerts and loyalty nudges delivered instantly
  • High open-rate texts that reach customers wherever they are
Explore SMS
On-Site Personalization
Recommended for you
x
Based on your purchase history
Web Assistant

Web Assistant - On-Site Personalization

  • Dynamic on-site experiences tailored to each visitor in real time
  • Smart popups and banners based on purchase history
  • Product recommendations that convert browsers into buyers
Explore Web Assistant
Push Notifications
Lock Screen
Purands AI
now
Your wishlist item is back!
The Vitamin C Serum you loved is back in stock. Grab it now.
Dismiss
Shop Now
Mobile App

Mobile App Push - Push Notifications

  • Behavior-based push at the exact moment customers are ready to act
  • Wishlist restock, price drops and abandoned cart alerts
  • Appears directly on the lock screen - impossible to miss
Explore Mobile App Push
Solutions

Built for your industry

Retention challenges are not one-size-fits-all. Purands speaks your vertical's language.

Turn pet parents into loyal subscribers

Pet parents buy on repeat. Purands times subscription and restock nudges to grow LTV.

12%
Increase in repeated orders with predictive restock reminders and personalized WhatsApp messages
- Heads Up For Tails, Singapore
Pet care

HUFT grew repeat orders with Agentic skills

Restock nudges and personalized WhatsApp drove a 12% lift in repeat orders.

Turn one-time buyers into repeat customers

Consumer goods run on routine. Purands sends timely restock messages and wins buyers back before they switch.

29%
Higher repeat order rate compared to traditional email-led retention flows
- Aire, Singapore
Consumer Goods

Aire grew repeat purchases with Purands

Purchase signals and WhatsApp restock reminders drove steadier repeat orders.

Make every order occasion a return visit

F&B wins on timing. Purands learns ordering patterns and brings customers back at the right moment.

11%
More returning customers through personalized re-engagement
- The Kebabsmith
Food & Beverage

The Kebabsmith increased repeat orders with Purands

Ordering signals and WhatsApp offers turned first-timers into regulars.

Build habits that drive repeat purchases

Skincare runs on replenishment cycles. Purands nudges each customer to restock - before they buy elsewhere.

10%
Of total revenue now comes from fully automated retention skills
- Minimalist
Skincare & Beauty

Minimalist retained customers at scale with Purands

Automated restock skills turned first-time buyers into loyal repeats.

Success story

Real results, not just numbers

See how Purands transforms e-commerce businesses from the ground up.

"Our campaign conversion doubled, and the AI handled most of our CS inquiries - saving us 65% in support costs."
Head of e-commerce
B2K Pets, Singapore
+90%
Customer Satisfaction
65%
CS cost cut
+18%
Revenue uplift
B2K Pets - customer retention case study with Purands
Singapore's premium pet e-commerce
★★★★★ Verified customer
"We were blasting emails and getting nowhere. With Purands, open rates tripled and lifetime value climbed month on month."
Marketing lead
Freia247
Email open rate
42%
LTV increase
+22%
Revenue uplift
Freia247
Freia247
Fashion & lifestyle e-commerce
★★★★★ Verified customer
"The WhatsApp skills recovered customers we'd written off as lost. ROI was visible within the first 30 days."
Founder
The Kebabsmith
30d
Time to ROI
11%
More returning customers
Win-back rate
Food & beverage, Singapore
★★★★★ Verified customer
Integrations

Seamlessly connect your platforms

Purands plugs into the platforms you already use. Set up in hours, not weeks.

Shopify
Shopify
WooCommerce
WooCommerce
Magento
Magento
BigCommerce
BigCommerce
PrestaShop
PrestaShop
Wix
Wix
Squarespace
Squarespace
WordPress
WordPress
Partners

Backed by industry leaders

Partnered with Google, Meta, Microsoft Azure and SMU to deliver enterprise-grade AI for growing brands.

Book a demo

Schedule your
personalized demo today

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