Personalized Engagement Platform
for Brands

Retention platform for e-commerce brands, empowering businesses to personalise customer interactions at scale. 

Speak To An Expert Today

Trusted by e-commerce brands, Purands enhances engagement, retention
and boosts your bottom line.

Feature

Our Best Features

Broadcast Messages

Broadcast Messages

Capitalise on conversational commerce’s high interaction rates. We ensure strong engagement and a smooth journey from engagement to final checkout.

Loyalty Management

Engagement Skills

Welcome messages, abandoned cart recovery, pre/post purchase interactions and order reminders etc.

Business Inputs

Personalized Action Plans

No two customers are the same. We create a personalised customer engagement plan tailored to your business, offering specific recommendations and Call to Actions (CTAs) at the right time, on the right channels.

Customer Support Automation

Customer Support Automation

Automate 70%-80% of customer queries with AI, seamlessly transitioning to live agents for high-touch, personalised interactions when needed.

Dedicated ML/AI Team

Dedicated ML/AI Team

Our experts continuously optimize your AI strategy to ensure it remains effective and up-to-date.

Loyalty Management

Business Inputs

Promote products that align with your business objectives, not just your top-selling items.

Integration

Integrated with Shopify, WhatsApp and more to seamlessly enhance your e-commerce operations.

Business analytics

 Benefits

Our Business Benefits

We ensure meaningful interactions at every touchpoint, beyond just notifications.

  • 1

    39x ROAS

    Achieve significant returns on your ad spend.

  • 2

    Increased CLTV

    Boost customer lifetime value.

  • 3

    27% Reduction in Abandoned Carts

    Increase conversion rates.

  • 4

    33% Reduction in CS Enquiries

    Streamline customer service.

Pricing

Affordable Price

Scale Up (< 10k Customers)

- 0.08 Per customer per month
- 0.06 Per 2 way conversation
* Plus Channel Charges

Enterprise

- Tailored pricing

* Plus Channel Charges

 Testimonial 

What Our Customers Are Saying

Customer 1 Customer 1
★★★★★

Purands is a game-changer! The assisted revenue feature makes AI easy and accessible for e-commerce. Love the category!

Ankit Gupta

Marketing Manager

Customer 2 Customer 1
★★★★★

"Purands has been a tremendous help. I used to handle 10 customer chats daily, but now it's mostly sorted by Purands. Highly recommend!

Morgan Lee

Founder

Customer 3 Customer 1
★★★★★

As a marketing lead, Purands has introduced a new way of doing marketing. It helps with the heavy lifting, giving us a chance to focus on our products and provide the best care to our returning customers.

Amanda Tan

Marketing Lead

Partners

Partnered with industry leaders like Meta and SMU to deliver cutting-edge solutions that drive success.

 Call To Action

Join Purands Today And Transform Your E-Commerce Business With Personalised Customer Engagement.