Solutions — Pet Care

Keep pet parents coming back
every single month

Pet food runs out on a schedule. Purands tracks every bag, bowl, and bottle — and reaches out at exactly the right moment before your customer shops elsewhere.

See how it works

Trusted by pet care brands globally

+10 petcare global brands
Proven results

Numbers pet care brands
actually care about

Every stat below comes from pet care brands running live on Purands.

22%
Of total revenue now comes from fully automated retention flows
3×
Higher repeat purchase rate vs brands without retention automation
81%
Average WhatsApp message open rate for restock campaigns
34%
Better campaign performance vs traditional email-only flows
See it in action

Retention that feels personal.
Scales like a machine.

A real restock campaign running right now for a pet care brand on Purands.

Skills · WhatsApp Live
Monthly Food Restock Flow
Pet Care · Dry Kibble Series
22%
Revenue from flows
Repeat purchase rate
81%
Msg open rate
Open rate
81%
Click rate
48%
Converted
35%
How it works

Purands reads your customers'
pet care patterns

No manual segmentation. No campaign calendars. Just AI Agents that knows when to act.

Feeding Cycle Tracking

Purands models consumption by pet size and feeding frequency — a 10kg dog eating 200g/day finishes a 3kg bag in 15 days. It reaches out at day 12, before they run out.

Pet Profile Matching

A customer buying puppy food will need adult formula within months. Purands tracks pet age milestones and proactively recommends the right product at the right life stage.

Multi-Channel Delivery

WhatsApp gets 81% open rates. Email closes subscription orders. Push recaptures lapsed buyers. Purands picks the right channel per customer — automatically, every time.

Customer story

B2K Pets retained customers at scale with Purands

Breed-specific personalization meets AI timing. Purands modeled feeding cycles by breed and size, automated restock nudges, and built loyalty flows that required zero campaign management from their team.

22%
Of total revenue now comes from fully automated Purands retention flows
— B2K Pets
B2K Pet Care
Pet Care

Breed-aware retention. Zero manual effort.

Purands handled 100% of restock and win-back flows — no briefs written, no segments built, no campaigns scheduled.

Use cases

Every retention scenario,
handled automatically

Purands runs these flows for pet care brands from day one — no setup required.

Restock

Food Replenishment Reminders

Based on pet size and feeding schedule, Purands triggers personalized restock nudges before customers run out — and before they pick up a competitor bag at the supermarket.

Win-back

Lapsed Customer Recovery

When a pet parent hasn't ordered in 45 days, Purands re-engages them with a personalized message referencing their pet's last product — not a generic promo blast.

Lifecycle

Pet Life Stage Transitions

Puppy to adult. Adult to senior. Purands tracks pet age and proactively transitions customers to the right formula — increasing LTV with every life stage upgrade.

Abandoned cart

Checkout Recovery

Pet parents research ingredients and reviews before buying. Purands follows up with breed-specific product benefits and a time-sensitive offer that converts hesitant buyers.

Loyalty

Loyalty & VIP Tiers

Purands tracks lifetime spend and automatically surfaces loyalty milestones — exclusive early access, pet birthday treats, and VIP subscription discounts.

WhatsApp

Conversational Reorders

Customers reply "reorder" and Purands handles the rest — confirms their pet's last food, applies loyalty discount, and links to a pre-filled cart. All on WhatsApp.

Get started

Ready to run retention
on autopilot?

Free demo. Real ROI projections for your brand. No commitment needed.