WhatsApp · AI-Native

Talk to every customer.
At the same time.

AI-powered WhatsApp campaigns that feel 1-to-1. Abandoned carts, re-orders, win-backs — running 24/7.

See message types
Purands AI Online
Hi
9:41 AM
Hi! How can I help you today?
9:41 AM ✓✓
Got any skin brightening products for me?
9:42 AM
Absolutely! Here are our top picks for skin brightening
9:42 AM ✓✓
After a few days…
Hey! You checked out Lumora Bright+ Serum. Use GLOW15 for 15% off — offer ends tonight!
6:14 PM ✓✓
Sure, will order soon.
6:20 PM
After a day…
Order confirmed! Your Lumora Bright+ Serum is on its way.
10:02 AM ✓✓
Hey Priya! Your Lumora Bright+ Serum has shipped. Track it here →
10:15 AM ✓✓
Oh great! Do I get a discount on my repeat order?
10:18 AM
Yes! Use LOYAL10 for 10% off your next order. Valid 48hrs only.
10:18 AM ✓✓
Message Types

Every message type. One platform.

Promotional, transactional, and conversational — all in one place.

Promotional

Flash sales, new arrivals, and seasonal campaigns sent to the right segment at the right time.

Transactional

Order confirmed, shipped, and delivered — automated triggers keep customers informed without manual effort.

Conversational

Customers reply — AI handles product questions, re-orders, and escalates to a human only when needed.

Re-engagement

Win-back lapsed customers with personalised offers, birthday messages, and loyalty milestone nudges.

AI Conversations

AI replies. You sleep.

Purands AI handles every inbound WhatsApp reply — answers product questions, processes re-orders, applies discount codes, and escalates to a human agent only when it hits a dead end.

Result: 85% reduction in customer support costs within 30 days.

1
Customer sends a WhatsApp message
2
Purands AI reads intent and context
3
Generates a personalised reply in seconds
4
Order placed or query resolved — no agent needed
Compliance

Meta-approved. Always.

Every template, every opt-in, every delivery — fully compliant by default.

Opt-in Management

Double opt-in flows built in. Customers only receive messages they asked for.

Template Approval

Purands manages Meta template submissions and approvals — no back-and-forth required.

Delivery Reports

Real-time delivery, read, and reply rates — visible in your dashboard per campaign.

Results

Numbers that matter.

From brands running WhatsApp with Purands globally.

85%
Average open rate
2x
CVR on cart recovery
90%
Reduction in CS costs
50+
Global Brands

Ready to automate
every conversation?

See how Purands AI Agents handles WhatsApp at scale — live for your brand in days.