Personalized Engagement Platform
for Brands
Retention platform for e-commerce brands, empowering businesses to personalise customer interactions at scale.
Speak To An Expert TodayCustomer
Trusted by e-commerce brands, Purands enhances engagement, retention
and boosts your bottom line.
Feature
Our Best Features
Broadcast Messages
Capitalise on conversational commerce’s high interaction rates. We ensure strong engagement and a smooth journey from engagement to final checkout.
Engagement Skills
Welcome messages, abandoned cart recovery, pre/post purchase interactions and order reminders etc.
Personalized Action Plans
No two customers are the same. We create a personalised customer engagement plan tailored to your business, offering specific recommendations and Call to Actions (CTAs) at the right time, on the right channels.
Customer Support Automation
Automate 70%-80% of customer queries with AI, seamlessly transitioning to live agents for high-touch, personalised interactions when needed.
Dedicated ML/AI Team
Our experts continuously optimize your AI strategy to ensure it remains effective and up-to-date.
Business Inputs
Promote products that align with your business objectives, not just your top-selling items.
Integration
Integrated with Shopify, WhatsApp and more to seamlessly enhance your e-commerce operations.
Benefits
Our Business Benefits
We ensure meaningful interactions at every touchpoint, beyond just notifications.
-
1
39x ROAS
Achieve significant returns on your ad spend.
-
2
Increased CLTV
Boost customer lifetime value.
-
3
27% Reduction in Abandoned Carts
Increase conversion rates.
-
4
33% Reduction in CS Enquiries
Streamline customer service.
Pricing
Affordable Price
Scale Up (< 10k Customers)
- 0.08 Per customer per month
- 0.06 Per 2 way conversation
* Plus Channel Charges
Enterprise
- Tailored pricing
* Plus Channel Charges
Testimonial
What Our Customers Are Saying
Purands is a game-changer! The assisted revenue feature makes AI easy and accessible for e-commerce. Love the category!
Ankit Gupta
Marketing Manager
"Purands has been a tremendous help. I used to handle 10 customer chats daily, but now it's mostly sorted by Purands. Highly recommend!
Morgan Lee
Founder
As a marketing lead, Purands has introduced a new way of doing marketing. It helps with the heavy lifting, giving us a chance to focus on our products and provide the best care to our returning customers.
Amanda Tan
Marketing Lead
Partners
Partnered with industry leaders like Meta and SMU to deliver cutting-edge solutions that drive success.
