Channels

Meet customers on every channel

One platform, every touchpoint. Purands' AI agents orchestrate WhatsApp, email, SMS, web, and mobile - so the right message reaches the right customer wherever they are.

Explore channels
01 WhatsApp

Conversations that get a 91% open rate

Native, AI-powered WhatsApp with Meta-approved templates and full compliance - the highest-engagement channel for retention, automated end to end.

22%→91%open rate
Explore WhatsApp
Signal · replenishment due in 3 days
Agent picks WhatsApp
S
Sam · chats on WhatsApp
· Day 25 · “Bowl running low?”
✓
Reply · in 4 min
· one-tap from the chat
Template approval & opt-outs handled - you just see the results
02 Email

Automated flows, written by AI agents

From welcome series to win-backs, agents draft, schedule and optimise every email - personalised per customer, with no marketer in the loop.

18%→41%open rate
Explore Email
Signal · browsed, didn’t buy
Agent drafts the flow
A
Aria · reads at breakfast
Email · Tue 8 AM · “Time for a refill?”
M
Marcus · desk hours
Email · in 30 min · “Your cart’s waiting”
Learns winning subjects & send-times - and adapts the next send
03 SMS

High-conversion texts, instantly delivered

Personalised SMS flows with DND/STOP compliance built in - perfect for time-sensitive nudges that need to land in seconds.

5%→19%click-through
Explore SMS
Signal · flash sale ends in 2 hrs
Agent picks SMS
N
Noah · high intent
SMS · now · “2 hrs left - 20% off your size”
✓
Compliant · STOP honoured
Delivered · in seconds
Quiet hours & opt-outs respected automatically
04 Web Assistant

An on-site concierge that converts

The Web Assistant answers questions and recovers carts in real time - turning anonymous browsers into known, paying customers before they leave.

2%→11%browser-to-lead
Explore Web Assistant
Signal · idle on product page 40s
Assistant offers help
P
Priya · on the fence
· “Which size fits a 2-yr-old?”
★
Captured · email + intent
Lead · synced to every other channel
Answers from your live product knowledge - handing off to sales when hot
05 Mobile App

Push notifications that bring them back

Re-engagement push, perfectly timed by AI to each customer’s habits - the right nudge at the moment they’re most likely to open the app.

3%→17%re-open rate
Explore Mobile App
Signal · no app open in 14 days
Agent times the push
N
Noah · opens at night
Push · 9 PM · “Still eyeing these?”
L
Leo · loyalty member
Push · now · “Reward unlocked”
Learns each user’s active hours - and never over-sends
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Orchestrate every channel from one platform

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