About us

Who we are
Built to fix retention globally

Purands is the AI retention platform helping e-commerce brands around the world keep their customers — automatically.

Mission

Why we exist

Most e-commerce brands lose customers not because of bad products, but because they don't have the tools to stay relevant after the first purchase. Purands exists to change that — giving every brand access to AI-powered retention that was previously only available to the largest players.

20+
Global brands served
65%
Reduction in customer support costs
20%
Of revenue from fully automated skills
Vision

Where we're going

A future where every e-commerce brand around the world — no matter its size — retains customers as effectively as the best in the world. Powered by AI that works around the clock, so founders don't have to.

Goals

What we're building toward

Three milestones that define how we measure success — for us and for the brands we serve.

01

500+ brands by 2026

Scale Purands globally — reaching e-commerce brands across every market, from emerging regions to established ones.

02

$1B in retained revenue

Drive measurable, attributable revenue for our customers through AI automation — money that would have walked out the door.

03

The #1 retention platform globally

Outperform global tools on local relevance, WhatsApp-first engagement, and time-to-value for every brand we serve.

Get started

Join the brands
growing with Purands

Free demo. Real ROI projections. No commitment.